Access the event page through our showcase, direct link, or by scanning the QR code provided by the organizer. If the organizer has enabled the option to sell tickets or invitations, you will find a form where you should follow the instructions to complete the request.
You can reach out to the organizer through the contact form available on the event page. Additionally, if you’ve received an order confirmation email, it typically contains the organizer’s contact information. If you’re unable to get in touch with them directly, feel free to contact us, and we’ll do our best to assist you in connecting with the organizer.
The organizer is responsible for providing you with the invoice for your ticket.
Contact the organizer to inquire if this option is available.
You can purchase up to 12 tickets per order or individual invitations.
Yes, you can. You can contact us or report it directly from the event page. We will carefully review the case.
Please wait a few minutes. If you still haven't received them, make sure you have correctly entered your email during the purchase. Check your spam or junk folder. Finally, you can contact the organizer, and they can verify the purchase and resend the tickets.
In case of event cancellation or modification, the organizer will be responsible for addressing any issues and finding the most appropriate solution for each case.
Talonarium does not offer this service. Insurance and special arrangements are actions that the organizer may offer externally to the platform.
For any modifications to a purchase or order, you must get in touch with the organizer.
No, it's not necessary. The validation devices can read the codes from any other device.
Absolutely yes. At Talonarium, the security of your purchases is our top priority. We have successfully processed a large number of ticket transactions.
